Job Information
WTW Project Manager in Mexico City, Mexico
When it comes to talent and compensation management, no other firm combines the human capital expertise, world class technology and global strength better than Willis Towers Watson. Our HR Software consulting services range from strategy development to highly advanced workforce planning and optimization solutions. Our world-class proprietary systems fully enhance the HR experience for our clients’ employees.
The Role
As a Project Manager, you will be responsible for managing implementations of Benefits Access and Embark, our Employee Experience platform, which is delivered as a Software as a Service offering.
This role is responsible for managing the life cycle of the implementation by managing project team members, ensuring deadlines are met, quality standards are upheld, and project success criteria are achieved. The ability to effectively communicate with the client, as well as internal team members, is critical to success in this role.
What will you do?
Maintaining client contact throughout the project lifecycle including regular client updates.
Developing / maintaining project plan, scheduling meetings / calls, providing agendas, taking meeting notes and making them available
Provide effective communication with clients (verbal, written and face-to-face) to ensure high levels of client satisfaction.
Organizing and motivating the project team, ensuring effective inter-team communications
Analyzing and managing project risks & issues
Monitoring and reporting progress (scope, schedule, etc.).
Ensuring completion, approval and filing of key documentation
Assisting to eliminate roadblocks
Managing Change control Process
Participate in testing – high-level review of site based on requirements and provide a second set of eyes.
Leading Internal and client debrief meetings
Ensuring proper handover to support at completion of project.
Participate and contribute to Transition to Support tasks
What are we looking for?
User experience of project management tools within IT Projects
Ability to effectively communicate and interact with all levels within the Clients organization well as internal team members
Ability to balance multiple priorities and initiatives, producing quality deliverables on time
Proven ability to understand technical requirements along with a working understanding of the project
Ability to make high quality decisions utilizing problem-solving and analytical skills
Experience managing project scope
A very good level of English communication skills, both written and verbal
Meeting facilitation skills
Detail oriented
Ability to adjust project plans based on actual circumstances.
Self-Motivated
Demonstrated commitment to quality and continuous improvement.