WTW Jobs

The Role

• Responsible for managing customer relationships in the area of health & benefits

• Define the scope of the methodology and proposal preparation and consulting contracts.

• Project management of complex clients, guaranteeing delivery on time, within budget and with high quality

• Manage H&B vendor renewals and negotiations

• Design efficient plan designs and funding arrangements that fit client goals

• Know the national and local H&B vendor marketplaces and leverage that knowledge on clients’ behalf

• Demonstrate proficient writing, oral presentation skills in client reports, recommendations and presentations

• Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of the use, member profile, etc.

• Provide annual benchmarking comparison relating to H&B clients

• Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results

• Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs

• Risk profile of the population: analysis of the epidemiological profile of the population (if such data is available) so as to provide support in decisions concerning health management and potential costs

The Requirements

• Meet requirements of the following including: BCP, ComGI, PGI, HI, M5, M9 and M9A papers (M9A is preferred but not mandatory)

• 5+ years’ experience dealing with the financials of health and group benefit plans, ideally gained in a group benefit consulting/brokerage firm or group health underwriting or actuarial function of an insurance company; additional experience with life/disability plans desired

• Proven experience successfully managing projects and producing quality deliverables on time and within budget

• Flexibility and proven ability to diagnose and resolve issues; strong client service orientation

• Excellent ability to communicate effectively with a strong focus on customer service

• Technical proficiency in multiple H&B practice disciplines

• Broad understanding of compliance issues related to local legislation

• Strong written and verbal communication skills

• Ability to ask the right questions and seek help where appropriate

• Ability to respond to all communications effectively and in a timely manner

• Deep knowledge of national and local H&B vendor marketplaces

• Ability to work both independently and on client teams and enjoy a fast-paced environment

• Sense of accountability; owning one’s work and taking pride in it

• Self starter; interest in continually challenging oneself and willingness to step outside of one’s comfort zone

• Interest and ability to think beyond the task at hand and understand how one’s work fit into the broader landscape

• Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way

• Excellent Microsoft Office skills, particularly in Excel, Word and Powerpoint

• Bachelors degree required

• Proficiency in English language

Equal Opportunity Employer