Job Information
WTW Broker & Operations Assistant in Budapest, Hungary
The Role
Complex support and assistance for the Corporate Risk & Broking colleagues in any broking related activities, also support of Managing Director
Supporting administrative work, helping developing procedures during the workflows of brokers
Ensure that quality and compliance procedures and processes are adhered to
Record and maintain all information accurately on the appropriate systems.
Work closely with associates from other departments that support the broking process (e.g., analytics).
Build technical skills by satisfactorily completing basic and intermediate training courses as required.
Assistance work based on brokers needs for all lines of business, including managing director
Support the precise management of any administrative or business related database
Office management, operational task, including post management, scanning, printing, office supplies management, etc.
IT requests, problems support and coordination
The Requirements
Experience in industry or broking exam is advantage, other relevant experience welcome
Administrative approach, understanding the market and processes
Solid presentation and communication skills in Hungarian (English: written and oral is an advantage); demonstrates active listening and note taking
Cooperative with team members, strong ability to support all broking processes as assistant
Open for relationship management and customer focus; ability to interface with customers and collaborate internally with teammates to serve customers
Negotiation skills (carrier, client, colleagues)
Demonstrated initiative to be proactive
Business Acumen: demonstrates basic knowledge/understanding of insurance business
Project Management: ability to execute assigned tasks in timely fashion
Adaptable and receptive to feedback; will seek guidance when needed
Leadership skills: ability to make decisions and support them; ability to take control of own work; ability to seek guidance and coordinate with others when needed
Insurance Technical skills are an advantage; ready to learn core insurance principles with supervisory of experienced brokers
Understands coverage forms and principles after trained and developments
Strong technology acumen – ability to utilize technology based record management systems
Advanced MS Office skills and familiarity with other relevant online tools
Strong in coordination work and organizing tasks
English language knowledge is advantage
WTW is an equal opportunity employer