WTW Jobs

The Role

• Learn And Understand The HR/Benefits Landscape Of Assigned Countries By Maintaining Contents Of BDS Knowledge Base.

• Process Client Submissions And Pre-Population Requests Through Checking Of Completeness And Accuracy Of Data, Preparing And Sending Validation Queries, Interpreting Plan Documents And Client Answers, And Coordinating With Stakeholders (E.G., Client, GSS, H&B, GBM) Via Email Or Phone Calls.

• Adhere To All Approved Process Documents/SOPs, Workflows, Templates, And Training Materials.

• Effective Understanding And Use Of The Various Tools And Platforms In The Collection, Processing And Reporting Of Data.

• Manage And Maintain The Quality Of Survey Questionnaires By Reviewing Content And Ensuring The Survey Is Aligned With The Current Country Benefits Provisions, Logging Questionnaire Changes On A Timely Manner, And Coordinating With Local Country Champions On Necessary Updates.

• Coordinate And Collaborate With The Team On A Daily Basis To Ensure Quality And Timeliness Of Work Though Sharing Of Ideas And Best Practices.

The Requirements

• Bachelor’s Degree Required, Preferably In A Program With Emphasis On Mathematics Or Business

• Proficiency In Microsoft Office (Word, Excel And PowerPoint); Experience In Databases Would Be An Asset.

• Keen Attention To Details And Commitment To Excellence

• Strong Written And Verbal Communication Skills; Ability To Ask The Right Questions And Seek Help Where Appropriate

• Working Within Tight Deadlines; Balancing Time Across Multiple, Simultaneous Projects That May Involve Different Procedures And Project Team Members

• Collaboration With A Global Team, Include Taking Accountability For Quality And On-Time Delivery Of Own Work And Involving Other Team Members When Appropriate

• Structured Problem Solving And Analytical Thinking

• Previous Benefits Or Insurance Experience A Plus

• Proficiency In English Required

WTW Is An Equal Opportunity Employer